About HOTEL PHONE APP ™

Push button phones are part of multi-line telephone systems that use PBX or VOIP technology. The technologies are old: PBX developed in the 1930's, push button phones in the 1960's, and VOIP in the 1970's, all well before cell phone technology became widespread in the 2000's. It is estimated that 75% of hotels continue to use PBX phone systems.

HOTEL PHONE APP ™ is a separate phone communication system designed specifically for hotel guests and guest rooms. It allows hotels to maintain business and employee PBX/VOIP phone services (front desk, business offices, etc.) as well as their property management software systems.

HOTEL PHONE APP ™ is compliant with the Emergency 911 Laws. It features a 911 button that provides direct dial for Emergency 911 calls. For hotel guests, the Emergency 911 Laws relate specifically to PBX or VOIP push button phone systems in guest rooms. The laws are not requirements for guests or guest rooms, they are requirements for the functionality of the push button phones in the guest rooms. No laws, including the Emergency 911 Laws, require hotels to provide push button phones in guest rooms. HOTEL PHONE APP ™ allows hotels to remove push button phones from guest rooms, freeing them from push button phone Emergency 911 requirements, while keeping guests better connected to hotel services. Only if hotels choose to replace their current guest room PBX/VOIP push button phones with replacement PBX/VOIP push button phones will they need to maintain push button phone Emergency 911 compliance. Currently in the United States, 90% of Emergency 911 calls are made on cell phones while just 1% of households only have pushbutton phones. Cell phones are mobile, immediately available, and unlike cabled push button phones can be used anywhere emergencies may occur both on and off of hotel property.

Now is the time for hotels to begin use of HOTEL PHONE APP ™ to move guest room communication services to guest cell phones. Cell phones are mobile and the preferred method for guests to place and receive phone calls or messages and navigate to hotel and hospitality travel apps. Free trials are available and we will assist you in creating implementation plans that best meet your needs. Give HOTEL PHONE APP ™ a free trail alongside your existing phone system. We are convinced you will be satisfied. If not you may cancel at any time.

Doug Killion

Hotel Phone App, LLC

Long Beach, CA

The idea for HOTEL PHONE APP ™ began while checking out of a motel. I noticed a push button phone in my room for the first time and wondered what it was doing there. I use my cell phone for all travel communication. Hotels need a mobile cellular guest travel app to replace their stationary guest room push button phones that guests are no longer using.

Hotels started using PBX guest room telephone systems primarily as a way to generate revenues from fees charged to guests for local and long distance calling. With the advent of cell phones the use of hotel guest room phones for local and long distance calls is being eliminated causing dramatic declines in hotel phone usage and revenues. There are no laws or regulations, including Emergency 911 Laws, that require hotels to provide phones in guest rooms. HOTEL PHONE APP ™ provides hotels with a convenient way to replace guest room push button phones and increase connectivity with guests through their personal cell phones. Today's hotel guests prefer to use their cell phones and travel apps to support their travel communication needs.